The holiday season is around the corner, and we would like to inform everyone of our operation schedule over Christmas and New Year.
The Imagia Canexia Health Laboratory will be closed from Monday, December 26th 2022 to Monday, January 2nd, 2023, inclusive. We will be back to regular operations, Tuesday, January 3rd, 2023.
Deadline for samples
If you ship samples to us as part of your regular operation, please ensure that your patients and oncologists arrange for sample collection well in advance of our closure dates to allow sufficient time to ship specimens to our testing facility. We must receive tissue or blood specimens before the morning of Thursday, December 22nd. Samples received right before or on the morning of December 22nd will be held and tested within our regular turnaround time after the laboratory opens on Jan 3rd 2023.
Please do not hesitate to reach out to us if you have any questions or concerns regarding sample testing at our facility by sending queries to email@example.com.
Our general support line at firstname.lastname@example.org will remain operational over the holidays with urgent requests addressed appropriately, however, the response times may be more than our usual 24 hours. We apologize for any inconvenience.